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Channel: The Happysmile BlogThe Happysmile Blog | Tag Archive | Customer Service
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Quote – Bill Gates

“Your most unhappy customers are your greatest source of learning.”

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Quote – Jeff Bezos

“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.”

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Top Tip #3

Top Tip #3 Customer Service: People don’t purposely attempt to get it wrong, therefore when mistakes happen, which will inevitably happen from time to time in any organisation. How you resolve the...

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Price vs. Value: Today’s Business Paradigm

“ Is this your best price? ”  “ Can you Sharpen your pencil? ”  “ We have to get three quotes and will go on the best price…? ” These are remarks that we hear increasingly on a daily basis. We fully...

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Testimonial – Pactelligence

I wanted to say a big thank-you to you and the guys at Happysmile for turning around so quickly my recent order for branded golf balls. I’m delighted with the print quality, especially when comparing...

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Corporate Gifting: ‘Speculate to Accumulate’

Good news: It’s not all doom and gloom as we enter into the double dip recession. Despite our common concerns that marketing and entertainment budgets are the first to be cut in challenging times,...

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“Thank You”– It’s Just Good Manners

As a busy person it’s so easy to get caught up in our day-to-day business in chasing our tail that we forget to maintain, practice and employ the simple basics of life and human interaction that are...

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